Information for Existing Students

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Student Portal

elearning Student Portal: For online students, you can login to your eLearning student portal at:

Or click on the login link at the top of the menu

Frequently Asked Questions (FAQs)

Many of the questions we get can be answered by reading our student handbook. This document contains information about our student policies and procedures (including: complaints and appeals, student code of conduct, information and privacy, payments and refunds, Flexible learning, Plagiarism, extensions and cancellations, etc.). Following are some of our FAQs:

Simply send us an email ( student@adapteducation.com.au) to advise:

  • Changes to personal details (phone number, address, etc.)
  • Request for extensions
  • Changes to work or practical placement arrangements

You have unlimited phone and email support available from your trainer. You can ask questions and seek feedback on your draft assessment prior to submission. call your trainers mobile number or 1300 380 335 or Email queries to: student@adapteducation.com.au. Enter your name and the unit code on the subject line of the email.

Online students: look for the question mark icon in your student portal. Click on this to send an instant message to your trainer.

Online students will submit their assessments from within their eLearning portal. The preferred method for correspondence students is to email the assessment. If you have multiple files try to send them in a zip folder. The maximum file size to email is 20MB. Alternatively assessment can be posted to PO Box 5830 Manly QLD 4179.

Contact your trainer and detail any past experience or study you have completed that demonstrates your competence. If your trainer agrees that RPL is possible, they will forward an RPL kit for you to complete and submit.

Documents will vary depending on which course you are enrolled in. Online students will find all documents in the Practical Placement module. if you have not received practical placement documents contact your trainer to request them. Generally you will need to have:
  • A vocational placement agreement signed and returned to Adapt prior to commencing the placement.
  • A time log to record your hours throughout the placement.
  • A practical placement observation (sometimes consisting of Parts A, B and C) completed by you and your supervisor and returned to Adapt at the conclusion of the placement.
  • Each course will also have a vocational placement guide that provides useful information about preparing for and successfully completing your placement.