Develop the skills and confidence you need in Business.
Hi! Thanks for visiting! If you are currently working in, or seeking to work in a Business Services job role, you’ve come to the right place. In this course the focus is on dealing with customers, being an effective team member, prioritising work flow and using a range of office software programs.
This Nationally Recognised BSB30120 Certificate III in Business course consists of 13 units, and we offer three different elective streams to choose from: Business Software, Customer Service or Business Administration Specialisation.
ELIGIBILITY CRITERIA
Answer the following questions to determine if you qualify for the Career Start funding.
If you answered Correct to all of the above you will qualify for Career Start funding. Your Total Course Fee will be:
$260 0r $195 if you hold a concession card
To apply for the funding, simply submit your enrolment application and select Career Start from the government funding list.
If you were not sure about your responses, give us a call and we can assess your eligibility over the phone – 1300 380 335
If you do not qualify for the Career Start funding check out the Government Funding page on our website, as there are other incentives and study payments that may be available to you.
Course Details
Who is this Course For?
This Nationally Recognised course is for:
- Anyone located within Australia wanting to gain skills and confidence for working in business.
- School-based students (Yr 10 – 12) seeking a Vocational (VET) Pathway.
- Anyone engaged in a traineeship.
Study Modes
- Self-paced – The ultimate flexible study arrangement for busy people! Study at times that suit you from anywhere in Australia. No assessment due dates and no time tabled lectures. Work your way through our online modules at your own pace. Fast track your study or take your time, the choice is yours.
- Blended, onsite and classroom study modes may be available on request. Please discuss with an Adapt Education staff member.
Online Delivery
- Our world class online platform is user friendly and interactive. We provide recorded webinars, learner workbook tutorials and other engaging resources so there’s less reading for you.
Premium Trainer Support Package
All students have access to:
- Unlimited phone, email and online portal support (with guaranteed 24hr response time)
- Unlimited IT support
- One-on-one course induction
- One-on-one Zoom/Teams support sessions (up to 8 x 30 minute individual sessions)
Duration
In most instances you will have up to 2 years to complete this qualification. Being self-paced study you can enrol at any time and progress at any speed you like without the stress of due dates and rigid class time tables. Study duration depends on the hours you put in and your skill level. As a guide, someone spending 8hrs per week on assessment, could expect to complete the course in approximately 6 – 8 months.
Students receiving study benefits from Centrelink (education supplement) will be obligated to complete the course in: Full time 26 weeks, part time 52 weeks (48 sturdy weeks, 4 weeks holidays) at 12 hour per week, 52% study load. Students completing the course as part of a traineeship will have 12 months full time or 2 years part time.
Learning and Assessment
Learning consists of recorded webinars and learner workbook tutorials, provided in our student portal.
We reduce the assessment workload in this course through the use of integrated assessments. Each course module consists of assessment components such as written questions, case studies, projects, and role plays.
School Based Students
If you are currently a student at a secondary school (Yr10 – 12), different requirements and pricing will apply. For course details specific to school based students please click here.
If you are a school staff member, looking to offer this program to students in your school, please review our Information for School Staff webpage.
Fees and Funding
Funding
This course is approved for:
- Career Start funding for eligible QLD residents
- Career Start traineeships for QLD trainees (including school based trainees)
- Centrelink (Education supplement)
View our Government Funding webpage for further details on each of these funded programs.
Course Fees
- Fees listed are per student for the self paced online or correspondence study mode.
- Fees are all inclusive and represent the total fee a student may expect to pay for the course.
- Discounts may apply for Credit Transfers or Recognition of Prior Learning (RPL).
- Enrolments cannot be accepted from international students or those in Australia on a student or education visa.
- Additional fees may apply if you are completing the first aid unit as part of your course. Refer to the relevant course outline for further details.
| Price | Non-Concessional | Concessional* |
| Standard Course Fee | $2380 | $2280 |
| Co-Contribution Fee for those who qualify for the Career Start Funding (QLD) | $260 | $195 |
| Co-Contribution fee for those employed under a Career Start Traineeship (QLD)
Note: price will vary depending on elective stream selected. The student contribution fee is calculated at $1.60 per nominal hr. |
Stream: $768 (Business Software) $752 (Customer Service) $792 (Business Administration) |
Stream: $307.20 (Business Software) $300.80 (Customer Service) $316.80 (Business Administration) |
| School based students: Different requirements and fees apply. Click here for details. |
* Concessional rate applied to those who hold: a health care card, pension card, or DVA card; or those who identify as Aboriginal or Torres Strait Islander.
Important Information
|
13 units |
|
BSBTEC301 Design and produce business documents |
|
BSBWRT311 Write simple documents |
|
BSBOPS303 Organise schedules |
|
BSBPEF301 Organise personal work priorities |
|
BSBCRT311 Apply critical thinking skills in a team environment |
|
BSBXCM301 Engage in workplace communication |
|
BSBTWK301 Use inclusive work practices |
|
BSBWHS311 Assist with maintaining workplace safety |
|
BSBPEF201 Support personal wellbeing in the workplace |
|
BSBSUS211 Participate in sustainable work practices |
Choose one elective stream from below: |
| *Elective Stream 1 – Business Software |
| BSBTEC303 Create electronic presentations |
| BSBTEC302 Design and produce spreadsheets |
| BSBTEC404 Use digital technologies to collaborate in a work environment |
| *Elective Stream 2 – Customer Service |
| BSBOPS304 Deliver and monitor a service to customers |
| BSBOPS305 Process customer complaints |
| SIRXPDK001 Advise on products and services |
| **Elective Stream 3 – Business Administration Specialisation |
| BSBFIN301 Process financial transactions |
| BSBHRM416 Process payroll |
| BSBPUR301 Purchase goods and services |
Note:
* Students completing Elective Stream 1 or 2 will receive BSB30120 Certificate III in Business.
** Students completing Elective Stream 3 will receive BSB30120 Certificate III in Business (Administration).
If you have previous study or experience in Business you may qualify for Recognition of Prior Learning (RPL). Discounts may apply for Credits and RPLs. If you would like us to provide an estimate of the units you would be likely to receive Credit or RPL for please forward copies of all previous qualifications you have completed (listing units completed) and an overview of your experience (or a resume). From there we can provide a proposed course outline and quote.
- You will have access to a computer and the internet to complete the assessment requirements of the course. Please discuss with Adapt if this is an issue as strategies can be put in place to assist.
- All students will complete a Language Literacy Numeracy and Digital Skills (LLND) test and a phone interview to confirm suitability for this course.
Further Details
Testimonials
How To Enrol
- Read the Course Outline & Student Handbook (links above)
- Check if you’re eligible for Government Funding
- Contact us if you have any questions
- Submit your enrolment application. There are no set semester dates, so you can enrol at any time. Alternatively call 1300 380 335 to enrol in the Certificate 3 in Business over the phone.
- On receipt of your enrolment application we will conduct an interview to confirm your course acceptance.
We get it! Sifting through all this information can be overwhelming. Call 1300 380 335 for a free course consultation to confirm aspects such as study mode, funding eligibility, pricing, course structure, practical placement, duration, etc.
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